H2 Holidays (“we”, “us”) is a travel agency offering tour packages, visa assistance, flight ticket booking and ferry ticket booking. This policy explains what personal information we collect through h2holidays.com and how we use it.
When you send an enquiry through our contact form, we collect:
If you contact us by phone, email or WhatsApp, we also receive the details you share with us. When you book with us, we may need further details such as travel dates, passenger names and travel-document details (for example passport information) so that we can make bookings and file visa applications on your behalf.
Our website also collects basic technical data about visits (such as pages viewed, device and browser type) through the tools described below.
We do not sell your personal information.
We share information only when needed to deliver the service you asked for — for example with airlines, ferry operators, hotels, tour suppliers, embassies, consulates and visa processing centres. These parties handle your information under their own policies. We may also share information when required by law or to protect our legal rights.
Our website uses the Meta (Facebook) Pixel to understand how visitors use the site and to measure the performance of our advertising. The Pixel may place cookies on your device and send information about your visit to Meta. You can control cookies through your browser settings and manage ad preferences in your Meta account settings.
Enquiries sent through the website form are delivered to our booking email inbox. We keep personal information only as long as needed for the purposes above or as required by law. We take reasonable steps to protect your information, but no method of transmission or storage over the internet is completely secure.
You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by writing to us at the email address below. We will respond within a reasonable time, subject to any legal duty to keep certain records.
Our website is intended for adults. We do not knowingly collect personal information from children without a parent or guardian.
We may update this policy from time to time. The latest version will always be on this page with its date of update.
If you have any questions, contact us at booking@h2holidays.com or call +91 72005 42322.